Counterparties is a Keruy™ module that stores information about all clients, suppliers, and other partners with which the company interacts
Its purpose:
maintaining a unified database of clients and partners
saving contact, legal, and commercial data
quickly inserting counterparties into documents (sales, purchases, projects)
tracking mutual settlements and cooperation history
preventing duplication and organizing the client base
Location
"Counterparties" are located on the left navigation panel, in the "Data" section
The list of counterparties is displayed in a table format. Its view can be customized according to your own criteria using filters, columns, and other tools
Creation
You can create a new counterparty by clicking "+" on the navigation panel or the "+Create" button on the module's main page
Form for creating a counterparty:
Name - the name of the company, organization, or individual
Business relations- the type of interaction between your company and the counterparty. This can be: supply, sales, taxes, employees
Category - the type of counterparty according to business processes (for example: shopping mall, educational institution, construction company)
Network - additional categorization of the counterparty by networks (optional field)
Manager - responsible user (optional field)
Contact - personal data of the counterparty or their representative, added as "Primary contact"
Notes - a field for entering additional information about the counterparty
Counterparty card
The counterparty card contains several tabs located in the top menu and working tools in the upper right part of the page
It should be noted that the view of the counterparty card and the set of active tabs can be customized by the user in the "Settings" of their Keruy™ space, in the "Features" block
Here you can enable or disable the required tabs, select the necessary document types for working with counterparties, and configure the default properties
Overview
The main page of the counterparty card, which contains general information about the counterparty, contacts, a brief overview of projects and documents related to the selected counterparty, and analytics on mutual settlements
Data on turn operations. You can view all operations carried out in relation to the selected counterparty (orders, sales, receipts of money, etc.). In simple terms, view all documents where the selected counterparty is present
Existing documents are displayed in a table form. In addition to viewing, you can create a new document by clicking the "+Create" button
Properties
Additional characteristics, custom fields, defined by the user depending on their needs (for example, delivery times, etc.)
Files
Archive of uploaded files or images, used for storing scans of documents, licenses, certificates, etc.
Addresses
Physical locations of the counterparty. There may be several of them, depending on the specifics of interaction
For example, if the counterparty is a retail chain, you can enter all the actual business addresses and add notes or comments as needed
Contracts
Legal information regarding interaction with the counterparty. The "Contracts" tab is used to register signed contracts
Projects
List of projects in which the selected counterparty is present
Locations
Additional warehouses of your company. An employee can be assigned as responsible for a specific location. For example, if you have a retail chain, you can assign an employee counterparty to the corresponding store
Communication
Internal chat regarding relationships with the counterparty. It stores the history of actions, and you can also leave comments to discuss details and coordinate work
. Details
Features for editing or adding primary information about the counterparty. Here you can change the name, manager, category, add notes, etc.
You can also add tags for counterparties here, which helps to structure the client base and quickly segment it (VIP, new, problematic)
Adding members
Members are company employees who are granted access rights to certain information. Unlike a manager, you can assign multiple members to a counterparty
When members are assigned to a counterparty, their initials will be displayed in the upper right part of the page
The ability to add members to a counterparty is also configured in the "Features" tab of the service
Reports on counterparties
The "Reports" tool allows you to view detailed analytics on counterparties
General analytics can be viewed not only through the "Reports" tool but also directly on the main page of the counterparty
Balance - the difference between receipts and outflows. For example, a negative balance means that the counterparty has not paid the full amount according to the created documents
Receipts - the amount of payments received from the counterparty to the company according to the created documents
Outflows - the total amount of documents for goods or services issued by the company to the counterparty
Bonuses - the amount of calculated discounts, bonuses, loyalty programs, etc.
By clicking on any of these blocks, you will automatically go to the "Reports" section
Deleting a counterparty
A counterparty cannot be deleted - it can only be moved to the archive